Frequently Asked Questions
You've got questions, we've got answers. See if your answers are below. If you don't find the answer to your question, feel free to reach out to us.
Laundromat FAQ
We are open 7 days a week from 7:00 a.m. to 5:00 p.m. Last wash is at 4:00 p.m.
Yes. Our laundromat is fully attended so there is always someone available to assist you.
Our laundromat is a coin store. Our machines operate with quarters.
Yes, we have 30 pound and 45 pound machines for larger loads and bulky items.
Wash and Fold Questions
You can drop off your clothes for us to wash and fold anytime between 7:00 a.m. - 5:00 p.m. We are always attended.
We use only the best in-house products when we wash your laundry. If you opt for our premium service, you’ll get Tide, Downy and Bounce for your laundry.
Our regular wash and fold service is $1.10/lb. Our premium service is $1.30/lb. We offer same day service for $.20/lb. more and your laundry must be dropped off by 11:00 a.m.
There is a $10 minimum order for wash and fold services.
Your clean laundry will be ready for pick up in 24 hours. If you want same day service your clothes must be dropped off before 11:00 a.m. and there is a 20% rush fee.
Absolutely not. We always keep your laundry separate to ensure there are no mix-ups or cross-contamination. Your garments are handled with the utmost care and attention.
Pickup and Delivery Questions
We offer pickup and delivery seven days a week!
We offer our standard pickup and delivery service for only $1.25/lb. If you would like our premium service, it is $1.45/lb.
There is a $24 minimum order for pickup and delivery.
It is easy! Just click on the "Schedule a Pickup" button and input your order details.
Your washed and folded clothes will be returned to you in 24 hours. If you want same day service your clothes must be picked up in the morning.
You do not. When you place your order, just let us know the secure location where our driver can pick up your laundry. You will receive a confirmation text when your laundry has been collected, and when it has been dropped off.
When placing your order, simply use the "Preferences" section to provide any special instructions or requests. We’ll handle your laundry exactly the way you like it, ensuring a personalized and satisfying experience.
No there isn’t. You are free to cancel or pause the recurring pickups at any time.
When you place your order, you’ll securely provide your credit card information, just like with other trusted online services. Rest assured, your payment details are safe, and your card will only be charged after your laundry order is completed.
We suggest putting your laundry in a laundry bag or a trash bag that can cinch closed.
You can always log into your account and place your recurring service on hold until your return.
